Customer Relations Officer
Sandrine

Being able to create that personal relationship is a good challenge for me!

I am in charge of promoting JVD’s hospitality products. My job involves creating relationships with hotel owners and others over the phone and by email. I develop and maintain those relationships. What I like most in my daily role are the personal relationships I am able to build with customers. I feel like they are sitting across the desk from me. Being able to create that personal relationship is a good challenge for me. I am like an online store, except that I guide them on how to read the catalogue using just my voice, and that’s great!

If I had to describe our company in one word? Fulfillment. Operational autonomy and freedom. In a company like JVD, we are free to express ourselves and put forward our ideas. That’s a rare thing nowadays. I enjoy coming to work and am proud to work in a Nantes company manufacturing these products.