Seeing a device operate that only a few months before was just a concept
I oversee product development, quality control, compliance and industrialisation. This means I am in contact with everyone involved in the process, from concept to manufacture, as well as those on the ground through interactions with the sales and after-sales service teams. What I love most about my job is the excitement of seeing a device operate that only a few months before was just a concept. I like to be there when the manufacturing line first produces a new product. So if I had to describe JVD in one word? Customers! Customers are first and foremost in our minds, from the concept stage to the time we install the product at their site. I feel truly involved as I am there for every stage in the product’s life. Once, I surprised myself by shouting in frustration inside my car after coming out of a complex development run where we could not find a solution. The Exp’air hand dryer’s capacitance sensor was still not working. Then only a few months later, we lodged the patent for the concept.